Cookie Policy

Last updated: November 2026

This policy explains the cookies and similar technologies used on onajewellers.com, what they do and how you can control them. Please read it with our Privacy Policy.

What cookies are

Cookies are small text files that a website stores on your phone, tablet or computer. Some are needed for the website to work, such as the one that remembers what is in your basket. Others help us understand how the website is used. Similar technologies, such as your browser's local storage and small pieces of tracking code called pixels, work in much the same way, and this policy covers them too.

Your choices

When you first visit our website from the UK or the European Economic Area, a banner asks which cookies you are happy for us to use. Until you choose, we only use required cookies. Analytics, personalisation and marketing cookies are only used if you accept them. If you visit from another country you won't see the banner and these cookies are on, but you can switch them off with the link below.

You can change your choice at any time: open your cookie preferences.

You can also block or delete cookies in your browser's settings. If you block required cookies, the basket and checkout will not work.

The cookies we use

Our cookie preferences group cookies into the four types below.

Required

These make the website work, so they can't be switched off. They are set by Shopify, which runs our website and checkout, and they:

• remember what is in your basket and which country and currency you are shopping in (for example cart, cart_currency and localization);
• keep the checkout and your customer account secure;
• record the cookie choice you made, so we don't ask you again on every page (_shopify_cmp).

When you pay, our payment providers may also set cookies needed to process your payment securely and prevent fraud.

Analytics

These help us see how the website is used, so we can improve it. They are only used if you accept analytics cookies.

• Shopify Analytics counts visits, the pages viewed and sales, so we can see how the shop is doing.
• Google Analytics, provided by Google, shows us which pages are visited, how long people stay, how they found us and what type of device they use. It uses the cookies _ga and _ga_CXBN3KYN8W, which last up to two years. Google's own policy explains how Google uses this information.

Personalisation

Shopify can use these to remember things such as products you have looked at, to make your next visit easier. They are only used if you accept them.

Marketing

We advertise on Facebook, Instagram, Google and YouTube. These cookies and pixels help us see which adverts work and show our adverts to people who have visited our website. They are only used if you accept marketing cookies.

• Meta Pixel, provided by Meta (Facebook and Instagram), tells Meta which pages you view on our website and what you add to your basket or buy. We use it to measure our Facebook and Instagram adverts and to show them to people who have visited us, or who have similar interests. It uses the cookies _fbp and, if you arrive from one of our adverts, _fbc, which last up to three months. Meta's own policy explains how Meta uses cookies.
• Google Ads, provided by Google, measures whether people who see or click our adverts on Google and YouTube go on to buy, and lets us show our adverts to people who have visited us. It uses cookies such as _gcl_au and, after you click one of our adverts, _gcl_aw, which last up to three months. Google may also set cookies on its own websites. Google explains how it uses cookies in advertising.
• Shopify may also set its own marketing cookies.

If you have accepted marketing cookies and place an order, Meta and Google also receive details of the purchase, such as the products and the order value. Meta may also receive your contact details, such as your email address and phone number, in a scrambled (hashed) form, so the purchase can be matched to an advert you saw. They never receive your payment card details.

If you decline analytics or marketing cookies, Google's tags don't set cookies. Google may still receive basic information without cookies, such as that a page was viewed, which it only uses in a combined, anonymous form.

Signing in and paying with other services

If you choose to sign in with Shop, Google or Facebook, or to pay with Shop Pay, PayPal, Apple Pay or Google Pay, that company may set its own cookies. Its own privacy and cookie policies cover how it uses them.

Maps on our website

Some pages, such as About and Ear Piercing, can show a Google map of our shop. The map is provided by Google, and Google may set its own cookies when the map loads. If you have accepted marketing cookies, the map loads by itself. If you haven't, it only loads if you press "Show map" on that page. Google explains how Google uses cookies.

How long cookies last

Some cookies are deleted when you close your browser. Others stay for longer, up to three months for the Meta Pixel and Google Ads and up to two years for Google Analytics, so the website can recognise you between visits. You can delete them at any time in your browser's settings.

Changes to this policy

We will update this policy if the cookies we use change. The date at the top shows when it was last updated.

Contact us

If you have any questions about cookies on our website, please contact ONA Jewellers, Unit 4, Kennedy Centre, Falls Road, Belfast, BT11 9AE. Email: sales@onajewellers.com. Phone: 028 9062 0992.